Reimagine your business, handle customer visits better with SAP industry-based solutions for FMCG

SAP solutions facilitate in healthcare management of the highest standards and personalized experience expected by today’s healthcare consumers.

Real-time access to patient history and track information at the point of care through mobile devices is leading to improved clinical outcomes and patient safety. And enabling information transfer between patients and care providers is establishing full visibility and transparency of operational support.

No longer is the need for healthcare professionals to turn to the desktop to access patient details. Electronic Medical Records provide access to patient appointments, demographics, vital signs, lab results and clinical orders. Caregivers can proactively interact with other colleagues in and out of the hospital setting and respond to changes in patient health.

Mapping through Healthcare Management trends & upcoming practices

Exploring Existing Paradigms

Meeting the expectations of new-age healthcare consumers
Provision of patient care with optimized outcomes at minimized costs
Usage of personalized medicine and other advancements in digital technology to provide highly personalized care
Restructuring and empowering the modern workforce

Transitioning to New-age Practice

Engage patients to take an active role in self-care and foster collaboration among all caregivers
Integrate along the patient-centric value chain
Specialize and focus on the strengths while removing activities with less value
Enhance clinical decisions by making use of smart data
Establish new, more collaborative care teams with greater impact

Personalized Care for Patients

Care and Support
Administration and billing

Patient engagement
Patient relationship management

Healthcare analytics
Medical research insights

Human resources and payroll process
Talent management
Time and attendance systems
Human capital analytics

Biologicals
Food and Beverages
B2B and B2C
Fast food chains

Food processing units
Consumer Packaged Goods (CPG)
Diary and cattle products
Breweries and Distilleries

Analytics
Application platform and infrastructure
Data management
IT management
Security software
Platform and technology spotlights

Care and Support

Enable physicians to have a holistic view of the patient to support diagnosis and provide ongoing care
Streamline communication and collaboration between patient, care providers and physicians
Facilitate planning and alignment of all relevant services, diagnostics, and treatment

Administration and Billing

Integrate registration and scheduling for inpatient and outpatients
Validate eligibility for treatment and surrounding health insurance policies
Ensure accurate invoicing and reporting by precisely recording basic medical data

Provide a personalized healthcare experience with integrated patient access, billing, and clinical records

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Operations and maintenance

Mobility enables remote workers to access, transfer, complete, and manage assigned work orders
Condition-based – maintenance activities is possible through a system of maintenance planning, clear procedure development, visible resource availability, and access to relevant information
Process integrated work clearances and work permits

Asset network

Gain a competitive advantage through increased speed, transparency, and insights
Optimize predictive maintenance by collaborating on asset data
Witness market-leading applications and technology to streamline asset management

Contingent workforce management

Streamline former manual processes, identify the best suppliers, and automate the entire process of procuring and managing temporary and contract labor
Total visibility into workforce allows for automatic enforcement of contract compliance to reduce costs, mitigate risk, improve quality, and increase operational
efficiency

Ongoing Patient Support

Patient Engagement

Patients can take an active role in monitoring their health through wireless devices
Provide patients with better long-term care based on medical sensor data
Work with patients in collaboration as informed partners

Patient Relationship Management

Reach patients through:

Personalized healthcare campaigns
Manage patient requests through new interaction channels, delivery models and services
Simplify appointment scheduling process
Increase visibility of information about patients, referrers, and services

Create spaces for patients and providers to manage health concerns outside the hospital setting

Smarter selling

Empower your sales teams to engage with customers and make quick business decisions – anytime, anywhere
Personalize interactions based on deep customer and social insights to make an impact with every deal

Customer Service Excellence

Deliver a consistent omnichannel experience for today’s socially an digitally connected consumers and exceed expectations
Provide effortless customer service by increasing the productivity and responsiveness of your agents in a call center or in the field

Healthcare Analytics & Research

Healthcare Analytics

Aggregate administrative and clinical data into actionable insight from electronic medical records
across the hospital network
Manage patient information across providers

Medical Research Insights

Research structured and unstructured data to verify hypotheses
Set up clinical trials, and check patient trial-matching best suited to patients

Health Information Transfer

Consolidate and analyze clinical and biomedical data from different source systems in real time through an open and secure business layer

Create spaces for patients and providers to manage health concerns outside the hospital setting

Smarter selling

Empower your sales teams to engage with customers and make quick business decisions – anytime, anywhere
Personalize interactions based on deep customer and social insights to make an impact with every deal

Customer Service Excellence

Deliver a consistent omnichannel experience for today’s socially an digitally connected consumers and exceed expectations
Provide effortless customer service by increasing the productivity and responsiveness of your agents in a call center or in the field

Human Resources

Human resources and payroll process

Provide a single system of record for global and localized HR and payroll processes that is available in 37 languages with SAP SuccessFactors Software

Talent management

Manage the workforce lifecycle-Recruit, develop, and retain the best talent to deliver improved care to patients integrate registration and scheduling for inpatient and outpatients

Time and attendance systems

Enhance resource utilization by allocating employees to the right place at the right time

Human capital analytics

Improve workforce decisions with reliable and relevant insight for increased employee performance and monitoring

New digital tools with consumer-grade technology helps to empower, engage, develop workforce and drive value for patients and financial outcomes

Smarter selling

Empower your sales teams to engage with customers and make quick business decisions – anytime, anywhere
Personalize interactions based on deep customer and social insights to make an impact with every deal

Customer Service Excellence

Deliver a consistent omnichannel experience for today’s socially an digitally connected consumers and exceed expectations
Provide effortless customer service by increasing the productivity and responsiveness of your agents in a call center or in the field

Finance

Financial planning and analysis

Enhance organizational agility through flexible processes and tools to accommodate changing business conditions that control costs, improve margins, and align execution with strategy

Accounting and financial close

Speed-up financial close with centralized monitoring and automated cycles ensuring financial master data is managed consistently enterprise-wide. It reduces cost and effort and provides regulatory disclosures

Treasury and financial risk management

Receive real-time insights and actionable analytics to comply with regulatory requirements, navigate uncertain markets, increase liquidity, enhance financial investment decisions and minimize risk

Finance operations

Improve efficiency with increased automation and global consistency for accounts payable and receivable, invoice management, travel expenses, purchasing and real estate management

Enterprise risk and compliance management

Grow business value and reduce financial loss through early detection of patterns that indicate fraud
Analyze risk and determine actions to improve performance

New digital tools with consumer-grade technology helps to empower, engage, develop workforce and drive value for patients and financial outcomes

Smarter selling

Empower your sales teams to engage with customers and make quick business decisions – anytime, anywhere
Personalize interactions based on deep customer and social insights to make an impact with every deal

Customer Service Excellence

Deliver a consistent omnichannel experience for today’s socially an digitally connected consumers and exceed expectations
Provide effortless customer service by increasing the productivity and responsiveness of your agents in a call center or in the field

Procurement

Strategic sourcing and supplier management

Automate contract creation, negotiation, and execution processes
Enhance collaboration and supplier relationships and proactively identify and mitigate risk
Reduce cycle time by driving repeatable sourcing processes and generate sustainable savings

Direct procurement

Minimize risk by integrating all direct procurement activities in one place for best possible cost, quality
and reliability

Self-service procurement

Enable employees to create and manage their own requisitions through simple Web ordering and automate approval flows
Relieves purchasing department of administrative burden

Contingent workforce management

Efficiently manage contingent labor by digitally integrating them into the business process through finding and engaging talent, tracking and measuring performance, off boarding and automating back
office processes

Services procurement

Achieve control and visibility over a range of services and spend categories in temporary labor, consulting, maintenance and facility management

Travel management

Simplify the travel planning process through automation from stating business need for trip, requesting trip to be approved by superior, booking, adding supplemental trip facts, and expense management
process

Invoice Management

Streamline invoicing process by automating routing, approval and payment process
Establish better vendor relations with current and accurate vendor information

New digital tools with consumer-grade technology helps to empower, engage, develop workforce and drive value for patients and financial outcomes

Smarter selling

Empower your sales teams to engage with customers and make quick business decisions – anytime, anywhere
Personalize interactions based on deep customer and social insights to make an impact with every deal

Customer Service Excellence

Deliver a consistent omnichannel experience for today’s socially an digitally connected consumers and exceed expectations
Provide effortless customer service by increasing the productivity and responsiveness of your agents in a call center or in the field

Technology

Analytics

Harness the real value in your data and make smarter decisions

Application platform and infrastructure

Build, run, and extend your applications on a consistent application platform and infrastructure

Data management

Take and end-to-end approach to data management with a suite of solutions for accessing, storing, and capitalizing on all data to support smarter decisions and simpler IT

IT management

Align IT with business goals to optimize efficiency for services and projects, reduce risk, and avoid business disruptions

IT management

Align IT with business goals to optimize efficiency for services and projects, reduce risk, and avoid business disruptions

Security software

Healthcare organizations must make cybersecurity a top priority to protect from digital attack by ensuring the highest levels of protection across enterprise operations

Platform and technology spotlights

Innovate, grow, and run better with latest technologies including the SAP HANA platform, cloud, mobile, IoT, and more

Our Success Stories

One of the largest and multi-billion-dollar conglomerate from the Middle East leveraged us for Fiori integration.Combined with our proactive approach, managing SAP environment with a dedicated team of BASIS and Fiori experts alongside our 24x7x365 monitoring package helped them go live in 4 quick weeks.

Our client is global supplier of filtration, separations and purification products and is a predominant leader in the US market. With our expert assistance and continuous monitoring, the company mobilized its Supply Chain in 3 weeks.

Digital Disruption in Healthcare Management

Charting the digital health of your organization through healthcare analytics