Always On. Always Accountable.
24/7 business continuity for SAP BRIM and S/4HANA Finance – so your revenue operations never stop.
In high-stakes enterprises, SAP is the nerve center of revenue; one missed alert or delayed response can snowball into missed billing cycles, failed job runs, revenue leakage, and closing delays.
Application Management Services (AMS) provide a layer of constant vigilance and structured accountability. It’s not just support. It’s revenue continuity, risk control, and system agility – delivered through a team that’s available 24 hours a day, 7 days a week, with deep expertise in SAP BRIM, S/4HANA Finance, and the connected processes that keep cash flowing.
What Sets Our 24/7 Revenue Continuity AMS Apart
Zero Blind Spots
We monitor, measure, and manage every layer of your SAP landscape - from infrastructure and integrations to BRIM revenue processes and S/4HANA Finance.
Priority-Driven Resolution Model
Our team triages issues based on impact, not just severity codes. Finance errors, BRIM billing blocks, tax interface failures, we fix what truly matters first.
Frictionless Change Enablement
Business doesn’t pause. We handle release cycles, patching, enhancement requests, and new feature rollouts while keeping your production stable.
Transparency C-Level Can Trust
Every action is documented. Every SLA is tracked. Every performance metric is shared. You stay in control, without needing to micro-manage.
Value Beyond Support
We offer continuous improvement, not just incident closure. From cost optimizations to system tuning, we help SAP run smarter over time.
Strategic AMS Offerings
Continuous performance, interface, and security checks across your production and test environments, including monitoring of BRIM billing cycles, rating jobs, and critical Finance batch processes.
Not every issue is equal. We resolve based on business urgency and financial impact, not just technical parameters.
System refreshes, job scheduling, transport management, user roles, and performance tuning are handled with surgical precision.
Small changes, UI refinements, and report customizations are handled within the AMS scope, accelerating improvements without new SOWs.
Issues don’t just get fixed—they get traced, analyzed, and prevented. We conduct monthly reviews with data-backed insights.
The Mobolutions Difference
As a SAP BRIM and S/4HANA Finance specialist, Mobolutions designs AMS models that protect revenue operations end-to-end—from offer to invoice to cash.
Continuous Monitoring
We use real-time tools to detect job failures, interface breaks, and usage anomalies before users escalate them.
Intelligent Ticket Routing
Tickets are auto-classified and sent to the right consultant, not the next available rep.
SLA-Based Response and Fixes
Critical and high-priority incidents are resolved within hours, often before the business feels the impact.
Root Cause Analysis and Fix Loop Closure
All high-impact issues are closed with RCA, knowledge updates, and process improvement tasks, not just a patch.
Monthly Governance Reviews
You receive detailed reports on performance, uptime, recurring issues, and optimization opportunities.
Talk to Our AMS Leadership Team
Let’s build a support model that makes space for innovation, by making the noise go away.
FAQs
How is your AMS model different from standard support vendors?
We don’t just assign junior support staff and escalate up. Mobolutions AMS is led by certified SAP consultants, with business process awareness and industry context. Your issues are solved by people who understand why they matter.
Can you handle both support and enhancements under the same model?
How do you ensure performance transparency?
Every month, we provide detailed dashboards on ticket trends, response times, SLA compliance, root causes, and proactive improvements. C-level sponsors can see ROI, not just SLAs.
