Beyond Billing: Customer Adoption & Self-Service Hub (CASH)
Deliver transparency, flexibility, and real-time control through a secure, SAP-native, customer portal solution for Enterprise that lowers cost-to-serve and unlocks new revenue.
Fewer billing support calls
0
%
Faster collections
0
%
Fewer invoice disputes
0
%
Why it matters
Customers expect real‑time visibility and control. CASH shifts routine interactions to digital self‑service, accelerates payments, increases trust, and reduces churn. This is how enterprises modernize the Quote‑to‑Cash experience.
- Reduce support costs by up to 50%
- Accelerate collection cycles by ~25%
- Cut invoice disputes by up to 40%
Solution Features
Invoice clarity &
control
View, download, and dispute invoices online.
Frictionless payments
Manage wallets to keep accounts current.
Full account
transparency
Real‑time balances, billed & unbilled usage, subscriptions.
Secure
access
Role‑based, MFA‑enabled login for strong protection.
Subscription
flexibility
Pause, resume, upgrade, or cancel anytime.
Stay
informed
Alerts for billing cycles, renewals, and usage thresholds.
Actionable
insights
Analytics across billed & unbilled items.
Personalized
dashboards
Analytics across billed & unbilled items.
Value delivered → Benefits recognized
50%
Support cost from call deflection
25%
Payment speed with Pay‑Now & wallets
40%
Invoice disputes with pre‑invoice visibility
10–15%
Retention via subscription control
30%
Manual adjustments after digital disputes
Enterprise‑grade
SAP‑native, scalable, secure
Platform
advantages
- SAP‑native Quote to Cash architecture. Embedded, not bolt‑on.
- Works with S/4HANA Billing, Revenue Accounting, and related Quote-to-Cash modules.
- Designed by Quote to Cash experts across Telecom, Insurance, Manufacturing, Hi‑Tech.
- Cross‑industry ready for subscription, usage, and recurring models.
- Secure, extensible, high‑performance for large enterprises.
The value in a subscription economy
CASH integrates with
SAP Quote-to-Cash
SAP Quote to Cash components such as S/4HANA Billing and Revenue Innovation Management to provide real‑time visibility into billed and unbilled items, balances, and entitlements—while enabling customers to order, cancel, or modify subscriptions instantly.
Current capabilities
Invoice viewing & downloading
Profile & contact management
Notifications dashboard
Payments & wallet management
Subscription ordering & changes
Real‑time usage & entitlements
Account balance visibility
MFA secure login
Invoice dispute management
Roadmap
Coming soon
- Master Agreement & Allowance display
- Entitlement Management (SAP EMS) integration
- AI‑driven recommendations & guided flows
- Personalized dashboards per customer segment
Proof in action
- Trusted by SAP Quote to Cash innovators — results include:
- 50% fewer billing support calls
- 25% faster payment collection
- 40% fewer invoice disputes
- 10–15% higher retention
- 30% fewer manual adjustments
- Example: Sedgwick saw 40% automation improvement, 80% auto‑invoice delivery, and 350% revenue growth using Mobolutions Quote to Cash solutions.
Ready to empower customers and accelerate revenue with CASH?
The Customer Adoption & Self-Service Hub (CASH) for Quote to Cash by Mobolutions offers an unmatched combination of customer empowerment, operational efficiency, and scalability. Get started today and transform the way you manage your subscriptions and billing.
FAQs
The Mobolutions Customer Portal is an SAP-aligned self-service platform that enables customers to securely access billing information, invoices, account balances, subscription details, and payment history in real time. It connects directly with SAP financial and billing processes to ensure data consistency.
The portal reduces billing-related inquiries, improves invoice transparency, and enables customers to manage routine account activities independently. This helps organizations lower support workloads while improving customer experience and operational efficiency.
Customers can view and download invoices, track billed and unbilled balances, monitor payment status, and access transaction history from a centralized dashboard. This reduces disputes and increases transparency across billing cycles.
Yes. The portal is designed to align with SAP billing, invoicing, and revenue workflows. Invoice data, disputes, and payment updates remain synchronized with core SAP systems to ensure process continuity and data integrity.
Yes. The portal supports secure online payment processing and allows customers to review payment status and history. Integration with SAP ensures payment updates are reflected accurately in financial records.
Yes. Depending on configured business rules, customers can review subscription details and submit requests related to renewals, upgrades, or changes. The portal enables structured workflows aligned with SAP processes.
By enabling 24/7 self-service access to invoices, payments, and subscription details, the portal reduces routine customer inquiries and minimizes dependency on manual support teams.
The portal includes role-based access control, secure authentication, and encrypted data handling to protect customer account information. Access permissions are aligned with enterprise security standards.
Yes. Customers can submit invoice-related disputes through the portal. These requests flow into configured SAP workflows for tracking and resolution, maintaining audit trails and process transparency.
Yes. The portal framework can be configured to align with industry-specific billing models, subscription structures, and branding requirements while remaining integrated with SAP systems.
The portal provides visibility into recurring charges, usage-based transactions, and account summaries. Customers can track consumption and billing details in alignment with configured revenue models.
The portal is designed for enterprises using SAP billing and revenue systems that want to provide customers with a secure, self-service interface for account management, payments, and billing transparency.
