Subscription Order Management
- Monitor whether orders are delivered and billed accurately
- Attract new customers by putting together the right combination of products and offers
Responsive Quality Control
- Measure accurately the services customers use to avoid under-billing and prevent loss and duplication
- Control the services provided from the subscriber level and improve customer satisfaction by reacting to their usage in real-time
Agile Charging
- Update new pricing models with agility to stay ahead of the competition
- Target customers with personalized offers and still retaining a consistent product catalog
Optimized Pricing Simulation
- Define pricing strategies according to each consumer segment
- With SAP HANA, you can view the outcomes of pricing simulations in real-time providing accurate analytics
Invoicing
- Adopt simple and clear invoicing with items from multiple lines of business to reduce printing and mailing cost
- Including third party vendors to increase transparency and keep customers informed of which vendor is responsible for a particular charging
Versatile Document Management
- Documentation process is streamlined reducing dependency on third-party software; create bank statements, order confirmations, contracts, quotes, paper and electronic invoices with ease
- Changes in documentation are available across all company products saving time and ensuring consistency
Customer Financial Management
- Provide several mode of payment options for consumers from credit/debit cards, checks, cash or bank transfers including flexible paying plans
- Enable customer service agents to provide a great service by automating back-end processes
Consolidated Billing
- B2B customers can transact easily with a single contract, quote and bill even for complex offerings and enjoy a smooth customer experience
- Save time and money through a single invoice and avoid manual integration of products, services and projects
