SAP BRIM In Tolling: A Revolutionary Billing Management Model
This is the age of Electronic Toll Collection (ETC). While cities continue to face problems with congested roadways and increased traffic, the digital system has reduced the number of personnel required for toll collection and facilitated better passenger convenience.
But when it comes to toll revenue, it has always been difficult to achieve financial traceability and a lack of visibility into financial reporting has caused revenue leakage. Although billions of Dollars in investment poured into tolling, seamless toll transaction processing and back-office billing management have remained an unattainable goal.
SAP BRIM offers the dual potential of supporting new billing strategies and revenue generation. A complete suite of toll billing management solutions from SAP BRIM integrates dynamic pricing with toll management. It combines road usage charging, cash collection, billing, toll tariff plans, and reporting into one single mobility solution.
Challenges Of Traditional Tolling And How SAP BRIM Encounters The Problem
So why tolling needs SAP BRIM? The challenge is tolling schemes are not uniform. Each region, city, and country is characterized by a variety of charging schemes, types of vehicle charged, and each toll charger has its own context. It means that it is extremely challenging to implement a one-size-fits-all billing solution.
In addition, data are streamed from multiple sources — pre-paid e-wallets, post-paid credit cards, or bank settlements. Traditional billing systems are siloed so it becomes impossible to easily facilitate loyalty benefits, discounts, and vouchers to travelers who take journeys several times. SAP BRIM provides the most advanced billing management programs and a comprehensive suite of features for toll collection. It provides fully integrated, cloud-based back-office billing functions. Beyond automating cash collections, SAP BRIM provide an exceptional, enhanced customer experience, the convergence of revenue streams, and fast and accurate fare collection.
Business Benefits of SAP BRIM
Convergent Mediation, Convergent Charging, Convergent Invoicing, Customer Financial Management are the core solution modules integrated with tolling systems. The solutions are easily integrable with service channels and existing legacy environments.
In the preliminary stage, SAP BRIM helps you incorporate a different set of pricing models through Business Model Design. The billing logic is built into the tolling infrastructure. Mission-critical road usage charging, tolling, and back-office processing solutions are then mapped to the core billing architecture. Account & Order Management handles customers details, orders, contracts to improve automation and ensure timely payment transactions.
SAP BRIM implements tolling back-office systems in traditional & free-flow tolling schemes. SAP BRIM supports full-scale usage management solutions; by taking a holistic approach the toll usage is collected through validation and formatting, user identification, and event bundling. Rating and charging are tightly integrated to establish robust pricing and charging.
SAP BRIM also expedites the commercial processes of the back-office – billing and invoicing & payment processing. It enables toll businesses to manage credit, collections, and accounts.
The Next Generation Of Intelligent Tolling With SAP BRIM
Implementing complex discount schemes into the toll charging and handling high volumes in free-flow tolling are the main challenges. SAP BRIM can handle millions of transactions and combine, for example, multiple tolling details on the route. You can consolidate distance-based and time-based charging schemes and thus introduce new account types at any stage of the billing.
SAP BRIM enables a universal back-office system and is at the forefront of facilitating versatile toll schemes to manage dynamic tolling transactions. It offers a convergence of billing and multiple configurations to bill RUC, traditional tolling, truck tolling, interstate Tolling, congestion charging.
The integrated SAP BRIM platform collects multiple data streams through Convergent Mediation, handles complex discounts through Convergent Charging, and offers flexible invoice aggregation through Convergent Invoicing.
SAP BRIM creates a seamless experiences for travelers while reducing CAPEX and OPEX significantly. The result is streamlined operations and increased tolling revenue.
To deliver hyper-personalized experiences, as you can see, the tolling industry needs to shift its focus away from individual products and toward propositions their customers truly value. Unbundling products and re-bundling them as holistic offerings could help firms meet the needs of their customers in every micro-moment.
Mobolutions helps tolls adopt new revenue and service models — along with building a strategy around trust — in order to meet evolving customer needs.