SAP S/4HANA 1909 FPS01 brings a number of new features to SAP BRIM such as updates to Subscription Order Management and Financial Customer Care has been released on S/4HANA for the first time.
New SAP BRIM features in SAP S/4HANA
- Financial customer care
- Settlement of intercompany invoicing in CI
- Subscription order management
Financial customer care in SAP S/4HANA for customer management
Up to now, SAP BRIM users have only maintained payment and dunning data in the contract account. A contract account is assigned to each provider contract item. During the processing of items that are assigned to a provider contract item, the payment run and dunning run previously evaluated the data in the contract account.
Now the users can also maintain payment and dunning data for the provider contract item. By including the payment and dunning data in the contract item, it is now possible to maintain the data on an even more granular basis. In the provider contract item, you can also set whether the payment and dunning run is to evaluate the data from the contract item or from the contract account assigned to the item. If the payment and dunning data from the provider contract item is to be evaluated, it is taken into account in the payment and dunning run for items that refer to a contract item.
In short, or incoming payments, users can define the following in the provider contract item:
- Incoming payment method
- Alternative payer
- Incoming payment bank details
- SEPA mandate reference
- Payment card ID for incoming payments
- Payment block for incoming payments
For outgoing payments, you can define the following in the provider contract item
- Outgoing payment methods
- Alternative payee
- Bank details ID for outgoing payments
- Payment card ID for outgoing payments
- Payment block for incoming payments
For dunning, users can define the following in the provider contract item,
- Dunning procedure
- Dunning lock
- Exception from a service lock
Display Business Transactions
The system records the sequence of the business transactions for a contract partner, such as postings of all types, master data changes and correspondences sent to the contract partner. The chronological overview of all business transactions can help you clarify open issues. Using filters, you can search for specific business transactions. If you click on a business transaction, you can display an object page for each transaction showing further details. The app offers an alternative to the display of business transactions for contract partners in the Display Account Balance app.
Transfer Business Partner Items
You filter the open items that have been posted to a business partner and contract account or to a contract account in a given currency. On separate tabs, the system displays all items that can be transferred and all items that cannot be transferred, as well as an overview of all open items that match the filters entered. Each tab indicates the number of items listed.
Disconnection and Reconnection of Services
For business partners who do not settle open receivables in time you can trigger disconnection of service from your financial system. Once the disconnected business partner has reached a settlement through adequate payment, you can trigger the reconnection of service.
Payment Clarification with Machine Learning
Contract Accounting processes incoming payment data with a high degree of automation achieved by applying configuration options defined in the system configuration for Clearing Control. If exceptions occur during automatic processing, the system creates clarification cases for manual follow up activities.
While many payments can be cleared automatically by applying these simple rules, automation is not sufficient, as many payments do not come with references to the invoices to be paid. Accountants are faced with multiple challenges when matching incoming payments with open receivables. They must consider many possible exceptions when looking themselves for matches, which can be very time consuming.
Interaction Center Capabilities
SAP interaction center provides a platform that supports multichannel customer interactions in the domain of customer service.
Managing Operations:
track operations and ensure performance goals are met.
Performing Interactions:
quickly access everything needed to serve customers on a single screen.
Integrated Communication:
easily integrate with multichannel communication solutions.
Financial Inquiries Features
Payment Data – customers can add and change standard payment options. In case of adding the first payment data to the business partner an automatic assignment to the existing contract account can be triggered. Replacing bank details valid from a certain date reduces the validity period of the previous bank details automatically.
Financial Overview: Starting Point to Various Functionalities Access for selected contract account:
- Balance overview
- Additional information
- Processing locks
- Payment authorization
- Promises to pay
- Installment plans
Mobolutions comes with key insights and actionable advice for business and technology leaders to implement these new features. From the way business strategy is engineered to the modernization of core ecosystem, we can help you use SAP BRIM solutions to reimagine the workplace and create more human experiences.
FAQs:
What are the new technologies in SAP 2026?
Across SAP’s 2025–2026 innovation direction, the big “new tech” themes most customers will feel are:
- Business AI + copilots/agents (Joule): SAP is positioning Joule as an AI copilot (and increasingly agent-enabled) across SAP cloud apps.
- AI on SAP BTP for building/automation: SAP BTP is where SAP is packaging AI capabilities for developers and process automation (SDKs, build/extend tools, responsible AI tooling).
- Cloud-first extensibility (“clean core” approach): extend SAP applications side-by-side on BTP (integration, workflows, eventing, apps), rather than hard-modifying the core ERP.
What are the components of SAP BRIM?
At a practical level, SAP BRIM is a suite, and the commonly referenced core components are:
- SOM (Subscription Order Management) – subscription products, bundles, and lifecycle (create/change/cancel).
- SAP Convergent Charging (CC) – the pricing/rating engine for usage + recurring fees (flexible price models).
- SAP Convergent Invoicing (CI) – consolidates billable items/charges into invoices and posts accounting docs.
- FI-CA (Contract Accounts Receivable and Payable) – high-volume contract accounting / subledger for billing-to-cash scenarios.
What is the future of SAP Business One?
SAP’s published Business One roadmap (Oct 2025) signals continued investment, not an end-of-life posture:
- Version 10 continues with feature packs/support packages, with ongoing innovation.
- Web Client enhancements had “accelerated delivery planned for 2025 and 2026.”
- Version 11 is planned to follow Version 10 in 2027 (first release indicated for 2027 in that roadmap deck).
- Roadmap themes include cloud tools, lifecycle management, and AI/extensibility readiness (including BTP/AI services).
What are the advantages of an SAP BRIM?
The benefits SAP emphasizes (and what matters operationally) are:
- Flexible monetization: subscriptions, pay-per-use, bundles, and personalized offerings. SAP+1
- Scalability for high-volume billing: designed for recurring/usage models at scale. SAP+1
- Better control of the billing chain: rating → invoicing → accounting with traceability and consolidation. SAP Learning+1
- Partner settlement support (relevant when revenue-sharing exists).
How will SAP BRIM 2026 enhance subscription pricing?
The “enhancement” story for subscription pricing in BRIM is mainly about capability, not a single year label:
- BRIM supports subscription + usage + bundles as a core monetization model direction.
- Convergent Charging is explicitly positioned as enabling competitive subscription and metered services with flexible pricing management.
- SOM supports subscription products/bundles and lifecycle changes—which is what keeps pricing outcomes consistent when customers upgrade/downgrade mid-cycle.
So the practical answer: BRIM improves subscription pricing by making it configurable, hybrid-model friendly (recurring + usage), and scalable, with cleaner downstream invoicing and accounting.
What role does SAP BTP play in the BRIM roadmap?
SAP BTP is the integration + extension + automation layer around BRIM/S/4HANA:
- SAP positions BTP as the platform to integrate, automate, extend, and build AI-supported applications.
- For “clean core” designs, SAP explicitly promotes building cloud-native extensions on BTP to supplement S/4HANA Cloud.
- In BRIM contexts (example: CPQ → BRIM integration), SAP learning content describes integration over SAP BTP and frames BTP as the foundation to integrate/build/extend applications.
Which industries benefit most from SAP BRIM 2026?
Industries that benefit most are the ones with high-volume, complex billing and recurring/usage-based monetization, such as:
- Telecommunications
- Utilities
- Media/Streaming & Digital services
- SaaS / subscription software businesses
- Insurance / public sector (often cited where mass data + contract accounting complexity exists)
- High-tech / manufacturing subscription-like models
